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Verified
5/5

2019-06-22

Good quality service with a smile.

"Our sales rep was very helpful, taking the time to show us all the options of helmets in our price range, explaining all the features. He even showed us the top tier helmets and helped explain what to look for in future purchases. "

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Verified
1/5

2019-06-02

Extremely Disappointing

"I visited the store in Decemeber and bought two helmets and was told that I would have a 10% discount the next time I came in. Last weeks visit I spent $460 and was expecting to use the discount only to find out they couldn't find my account in the system. I know that they have the correct information because I recieve catalogs and emails from you all. I missed out on an over $50 discount"

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Verified
5/5

2019-06-01

Outstanding

"Great customer service and store for your motorcycle needs!"

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Verified
5/5

2019-05-28

Best staff and good prices.

"Bought a nice leather vest. "


Verified
5/5

2019-05-19

Excellent service, knowledgeable staff

"I visited the Springfield store after shopping online for helmets at the cycle Gear website. The staff member who helped me was very knowledgeable (didn't catch her name) and helpful. I was also happy to see that they had in-stock at least three of the helmets I was interested in. I ended up buying the Shoei RF-1200. Very happy with the purchase."

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Verified
5/5

2019-05-14

Great customer service

"I went in for a new helmet and they helped me out so much finding the right one. "

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Verified
4/5

2019-05-12

Quick cycle stop

"Good selections, good people"

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Verified
5/5

2019-05-10

They are always great at this store.

"Customer service at this store is great. They are knowledgeable and helpful. I'm new to motorcycles and a female, and I always feel welcome. So far they have been spot on with advice for gear. "

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Verified
5/5

2019-05-10

First time visit

"Was able to find what I needed with the help of the sale rep. She was knowledgeable and friendly. Will shop again there. "

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Verified
5/5

2019-05-04

Good store

"They help you a lot and they all friendly "

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Verified
5/5

2019-04-16

Perfect

"Great, everyone was great"


Verified
5/5

2019-03-23

Excellent customer service, very knowledgeable.

"Was greeted right away and directed to the items I needed. Staff were very kind."

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Verified
5/5

2019-03-19

Awesome service and professional help

"Brandon and Chastity were great! Very knowledgeable! "

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Verified
5/5

2019-03-16

Great Service

"Great staff , prices and selection. Perfect
Thank you
"

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Verified
5/5

2019-03-04

Luke is a rockstar

"Loved the experience. Luke was an incredible help. Never felt pressured. His advice came from a place of experience and expertise. Called back a week later and he remembered me. That's important. We'll be going back for sure!"

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